Privacy Policy
Table of Contents
1️⃣ HIPAA and PHI Compliance
2️⃣ Personal Data Collection

• Consumer Personal Data

• Client (Healthcare Provider) Personal Data

• 3️⃣ How We Use Your Information

• 4️⃣ Data Sharing & Third-Party Policies

• 5️⃣ SMS Communication Policy

• 6️⃣ Account Deletion & User Rights ✅ 

• Option 1: Delete Your Account in the Nurse Lynx App

• Option 2: Request Account Deletion via Email

• Important Notes

• 7️⃣ Data Security & Protection

• 8️⃣ Changes to this Privacy Policy

• 9️⃣ Contact Information

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1. HIPAA and PHI Compliance
If you are a healthcare provider or patient using our services, we handle Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We only use and disclose PHI in accordance with federal and state regulations.

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2. Personal Data Collection
We collect personal data when you create an account, contact customer support, or use our Services.

• Name, email, phone number, and contact details

• Appointment or service request history

• Payment details (if applicable)

• Name, clinic/hospital details

• License and certification details

• Service offerings and availability

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3. How We Use Your Information
We process your data for the following purposes:
✅ Providing Services: Account creation, appointment booking, and service matching
✅ Customer Support: Responding to inquiries and feedback
✅ Security & Fraud Prevention: Protecting user data from unauthorized access
🚫 We do not sell your data to third parties for marketing purposes.

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4. Data Sharing & Third-Party Policies
We may share user data with trusted service providers who help us deliver our Services, such as:

• Customer support platforms

• Payment processors

• Data security & IT infrastructure providers

🔹 These providers are bound by strict confidentiality agreements and cannot use your data beyond the scope of our Services.
🚫 We do NOT share your text messaging opt-in data with any third party.

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5. SMS Communication Policy
📩 By providing your phone number, you consent to receive SMS updates from Nurse Lynx. Message & data rates may apply.
🔹 To opt out of SMS messages, reply STOP at any time or manage your preferences in the app settings.

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6. Account Deletion & User Rights ✅ (Google Compliance Section)
We respect your right to control your data. You may delete your Nurse Lynx account permanently by following the steps below:
1️⃣ Open the Nurse Lynx app.
2️⃣ Go to Settings > Account > Delete Account.
3️⃣ Confirm deletion. Your account and associated data will be permanently removed.
If you prefer to delete your account manually, email us at:
📩 service@nurselynx.com
📝 Subject: 🚨 Request for Account Deletion – NurseLynx
Include:
✅ Your Full Name
✅ Your Registered Email Address
✅ A brief reason for deletion (optional)
⏳ Processing Time: Your request will be processed within 7 business days, and you will receive a confirmation email once your data has been deleted.
⚠️ Account deletion is irreversible – all data, including appointment history, will be permanently erased.
⚠️ Subscription or pending transactions? Please cancel them before requesting deletion.
⚠️ Need a data export before deletion? Request it via email before initiating deletion.
🔗 For full details, visit our Account Deletion Policy.

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7. Data Security & Protection
We take your security seriously and have implemented industry-standard safeguards, including:
🔐 Encryption for stored data
🔐 Secure data transmission protocols
🔐 Access control mechanisms to protect against unauthorized access
📌 However, no online system is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

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8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
📢 We will notify users of significant changes through our website or app notifications.
🗓 Last updated: February 3, 2025

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9. Contact Information
📩 For privacy-related inquiries or account deletion requests:
📧 Email: service@nurselynx.com
🔗 For account deletion, visit:
https://nurselynx.netsolutionindia.com/account-deletion
✔ Each section is clearly numbered for easy navigation
✔ Clickable anchor links for seamless browsing (if implemented in HTML)
✔ **Fully aligned with Google's Play Store Account Deletion Requirement
✔ User-friendly formatting with emojis & structure
This well-structured Privacy Policy ensures compliance with regulations, making it easy for users to understand their rights & data handling policies. 🚀 Let me know if you need any refinements! 😊
Click tohttps://nurselynx.netsolutionindia.com/printable-privacy-policy Print policy
🩺 Consumer Personal Data
🏥 Client (Healthcare Provider) Personal Data
🔹 Option 1: Delete Your Account in the Nurse Lynx App
🔹 Option 2: Request Account Deletion via Email
🔹 Important Notes
✅ Why This Table of Contents is Optimized?